policies:

Please read carefully, as there are changes to our policies due to the Covid-19 Pandemic

 

 

-In order to maintain social distancing recommendations all group classes are limited to 4 students

 

-Face masks must be worn at all times while in the studio

 

-Do not attend any classes or enter the studio if you are not feeling well

 

-If you do not follow the rules/guidelines you will be asked to leave

 

 

Cancellation Policy:

-All cancellations must be requested at least 48 hours in advance by email or phone (617 875 8649) or you WILL be subject to rescheduling fee of $20(exceptions can be made for health issues but please contact us as soon as possible)

 

-IF YOU SCHEDULE YOUR CLASS YOUR VOUCHER IS CONSIDERED USED REGARDLESS OF WHETHER YOU SHOW UP, UNLESS YOU RESCHEDULE PRIOR TO CLASS TIME!!!

-Adjusting to the new requirements needed to keep both our customers and staff safe is both difficult and expensive for us.  We are doing everything we can to accommodate every single voucher out there.  We apologize for the more stringent scheduling policies but given the current conditions and the smaller classes we just cant absorb no call/no show losses like we used to. We appreciate your understanding and thank you for helping us make sure everyone has the safe and fun experience with glass they signed up for.

 

 

 

 

 

Preparing for your flameworking class:

At Fiamma Glass we provide all the necessary tools, equipment, and supplies for your flameworking class, but we recommend a couple of things...

 

-wear comfortable clothing made of natural materials.  Try to avoid wearing anything too loose or dangling

 

-wear as little jewelry as possible

 

-if you need eye correction, contacts are preferable or if not possible smaller/lighter glasses tend to be better than large ones as you will have to wear our special glasses over them.

 

-Closed toed shoes are recommended

 

-bottled water/snacks.  There are many restaurants within walking distance,  but for those who want to bring their own we have a microwave and a refrigerator.

 

-PLEASE COME A FEW MINUTES EARLY!! our classes begin with very important safety information.  If you cant make it to the beginning of the class you may be unable to participate and may have to reschedule so please let us know as soon as possible.  Otherwise we ask that you try and arrive 10 minutes in advance so that we can get to the fun stuff as fast as possible!

 

 

Age and Disability:

Flameworking is relatively accessible form of hot glass work and as such is available to a wider range of people than traditional glassblowing.  It is still however somewhat demanding both physically and mentally.  We ask that anyone with any disabilities or health conditions to please notify us before scheduling a class.  We will do everything in our power to include anyone who can safely participate, but we reserve the right to make that judgment all the way up to and through the end of the class.  Anybody who cant participate for health reasons will be fully refunded.

 

Our minimum age for participation is 14, though we ask that anyone under the age of 18 have a parent or legal guardian fill out and sign their release form.

 

Fiamma Glass Studio

86 Maple St.

Waltham, MA  02453

Phone: 617.875.8649

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